We will try to deliver your goods within 2/3 working days in the UK.
Free delivery (on orders over £35.00) are sent by an Economy service and may take up to 5 days. You will be notified by email when your order has been despatched.
All delivery costs are calculated depending on weight and delivery location, you can obtain an estimate by adding an item to your cart and then clicking the estimate shipping link within the shopping cart.
Sorry, we are unable to deliver items over 500g to the following areas. HS1-9, IV1-36, IV40-49, IV51 - 56, KA27-28, KW1-3 & 5-17, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE1-3, BT1-99, IM1-9 & 99, TR21-25, PO30-41, Channel Islands (Jersey & Guernsey), Isle of Wight.
Please call us on 0191 4690090 if you live in one of these areas and would like to place an order. There may be ways around this delivery restriction and we could discuss this by telephone.
Tracking Orders - You can track your order on our website to find out its status.
Back Orders - If your item is not in stock, we will always email you with the options to either, have the item re-ordered or cancel your order if you would rather not wait.
Live in the North East? You can order and pay online then collect at our store in Felling (NE10 9HH). Please allow 3 days from ordering before collecting your goods. We will email you when your order is ready for collection.